✔ Programming & Automation: R, R Markdown (RAP), SQL, RStudio, Git, Azure DevOps
✔ Survey & Experience Platforms: Qualtrics, Alchemer, Zoho People, Brandwatch
✔ Analytics & Statistical Tools: SPSS (Including syntax), Q, Text Mining/NLP, Segmentation, Forecasting
✔ Dashboarding & Visualisation: DisplayR, Tableau, Power BI, Qlik Sense, Flourish
✔ Data Management & Governance: Alteryx, Microsoft 365, SharePoint, Google Workspace, CRM Data Integrity
✔ CX/VoC/EX Expertise: NPS, CSAT, VoC, VoE, KPI frameworks, multi‑market programme delivery
✔ Bilingual ability: Native Polish speaker with full professional English proficiency; experienced in multi‑market delivery and cross‑cultural insight work